With over 20 years of experience with personal computers and networks, I am capable of handling nearly any computer job. I specialize in security and disaster recovery and believe in preventing problems before they happen. "Maintenance is Proactive - Repair is Reactive and ALWAYS COSTS MORE."
In addition to the common computer services, I also provide services such as network cable installation, integration with home entertainment systems, home security and others. Tutoring services are also available to help you get more work out of your computer instead of you working more at the computer.
I do not sell any products - I only charge for my time. If you need any hardware or software, I can go with you to make the purchase or I can go alone and get reimbursed by you. Shopping is billed at half of the regular hourly rate. If I go alone and also shop for others or myself, I will prorate my fee for the shopping.
The table below lists my various hourly rates and prices for common services and service contracts.
My Basic Maintenance Service Contract consists of four 30-minute visits a year and is limited to cleaning and inspection. Each visit I will perform the following tasks:
Cleaning of CD/DVD drives, floppy drives, monitor screen, keyboard, and mouse.
Cleaning accumulated dust and dirt from inside the computer case.
While the case is open, I will ensure that all cables and I/O cards are in good condition and securely connected and I will power on the computer and ensure that all fans are working.
My Premium Maintenance Service Contract consists of twelve 60-minute visits a year and is limited to cleaning, inspection, updating, and tuning. During these visits I will perform the following tasks:
All services included in the Basic Maintenance Service Contract performed at least 4 times a year.
Installation of updates for operating systems, applications, and hardware.
Verification of prescheduled Integrity testing and defragmentation of hard disk drives.
Prices listed below for service contracts are for the service of up to two computers or devices only. Additional computers or devices will require a special price quote as longer visits will be required.
By default, Windows Small Business Server sends a minimum of one status report via email a day to the system administrator. The average number of emails sent a day is about 3-5 and contain a bunch of information that the average user does not understand. Most of this information is confirming that things are functioning properly but also may contain alerts that something has happened that needs attention. My Windows Small Business Server Remote Monitoring Service Contract includes adding my email address to the administrator alert list and I will analyze all the status report and alert emails on a daily basis and contact you when I find anything of concern.
| Hourly Rates for Various Environments | |
| Residential - Single PC | $ 50.00 |
| Residential - Home Network | $ 60.00 |
| Home Business | $ 65.00 |
| Small Business | $ 80.00 |
| Medium Business | $ 100.00 |
| Corporate/Enterprise/Government |
$ 150.00 |
| Common Services Priced Per Task | |
| Install secure wireless network for up to 2 computers | $ 150.00 |
| additional computer done at same time | $ 45.00 |
| additional computer done at later time | $ 60.00 |
| Install wireless print server | $ 75.00 |
| Security Audit - Computer (Stand-alone computers) | $ 75.00 |
| Security Audit - Computer (Workgroup or Domain computers) | $ 50.00 |
| Security Audit - Network - Workgroup | $ 150.00 |
| Security Audit - Network - Active Directory Domain | $ 300.00 |
| Service Contracts | |
| Basic Maintenance Contract (1 yr contract - four 30 min visits) | $ 150.00 |
| Premium Maintenance Contract (1 yr contract - twelve 60 min visits) | $ 450.00 |
| Windows Small Business Server Remote Monitoring - Monthly | $ 150.00 |
| Windows Small Business Server Remote Monitoring - Yearly | $ 1500.00 |
SECURITY AUDITS ONLY INCLUDE ANALYSIS & REPORT — NO REPAIRS INCLUDED
ALL PRICES LISTED ARE FOR LABOR ONLY
HOURLY RATES ARE BILLED IN TENTHS OF HOURS (6 MINUTE BLOCKS) WITH A 1 HOUR MINIMUM
I will beat any other published price or written quotes provided that they meet my quality of service. Quality of service means that they are offering service equal to mine in both parts and service. For instance, I do not know of anyone else that installs network cabling redundantly using the highest rated cable and jacks, etc. I believe in installing CAT 6 cable and jacks even if the network equipment is only CAT 5 or less so that a future upgrade doesn't mean new cabling. I also believe in redundant cabling - at least two cables run to every network connection in case one goes bad. Again, this is to reduce labor cost for repairs but does add to the initial installation labor a little bit. Combine the slight extra labor with double the materials and it is less likely I can beat other bids that use inferior materials but still possible since I also work quickly and efficiently.
If you have any questions about what's included in any of the services listed on this page, or any questions about other computer services you may need, please email them to me by clicking here.